Frequently asked questions

Frequently asked questions

Can't find what you are looking for? Please contact us.

  • You can email us anytime

    You can email us anytime

    Give your We try to respond within 24 hours more details

  • Do you need help?

    Do you need help?

    You can call us at: 9909085452

  • Free shipping

    Free shipping

    All India shipping

  • Fast delivery

    Fast delivery

    Read more about shipping

How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, fill in your shipping and payment information, and confirm your order.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, Google Pay, and sometimes cash on delivery (depending on your location and order value).

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the courier's tracking system.

What is your return policy?

Please refer to our Returns & Exchanges page for more details.

Do you offer international shipping?

No we have temporarily stopped international shipping and we will let you know when we resume.

What should I do if I receive a defective or damaged item?

We apologize for any inconvenience caused. Please contact our customer support team within [24 hur] days of receiving the item, and we will arrange for a replacement or refund as per our return policy.

How can I cancel my order?

If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a refund. However, if the order has already been shipped, you will need to follow our return process upon receiving the item.

Are my personal and payment details secure on your website?

Yes, we take the security of your information very seriously. Our website is encrypted with SSL technology to protect your personal and payment details. We do not store your payment information on our servers, and all transactions are processed securely through trusted payment gateways.

Do you offer discounts or promotions?

Yes, we frequently run promotions and offer discounts to our customers. You can sign up for our newsletter or follow us on social media to stay updated on our latest offers and deals.

How can I contact your customer support team?

You can reach our customer support team via email at inclusshop@gmail.com, or by phone at 9909085452. We are available [6day/18hours] to assist you with any queries or concerns you may have.

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